Clear plans. Steady support. Real progress.
Every engagement starts with understanding how your business actually runs today, not how it’s supposed to. From there, you choose the level of support that fits where you are.
The Ops Roadmap
Best for: owners who know things aren’t working as well as they should, but aren’t sure what to fix first.
We’ll look at your business as a whole: how work moves, where it gets stuck, and what keeps landing back on your desk. You’ll walk away with a prioritized plan for what to fix, in what order, and who should own each piece.
- A snapshot of how your business runs today
- Your top bottlenecks, named plainly
- A 90-day plan with clear owners and next steps
- A recorded walkthrough you can share with your team
Investment: a flat, one-time fee, with special founding-client pricing for my first 3 clients.
See how the Roadmap worksThe Planning Intensive
Best for: owners (and small leadership teams) heading into a new year or a new season who want a plan everyone can rally around.
One focused half-day session, in person in the Madison/Jackson area or over Zoom. We’ll get clear on goals, sort what truly matters from what can wait, and turn it all into a 90-day plan with owners and milestones.
- A pre-session questionnaire so we start focused
- A half-day working session
- A written 90-day plan within one week
- A 30-minute check-in call a month later
Investment: a flat fee that covers the full session, your written plan, and the follow-up check-in.
Book a free call to talk datesThe Ops Partnership
Best for: growing businesses that want an experienced operations partner without adding a full-time leadership role.
Think of me as the steady voice in your corner who keeps the important work moving. Each month, we set priorities, solve problems, and make sure the plan turns into progress.
- Two strategy calls each month
- Async access for questions, with replies within 24 to 48 hours
- A monthly priorities review
- Guidance on hiring, onboarding, and handing off work
- Honest accountability, delivered kindly
Investment: a flat monthly fee based on the support you need, with a 3-month minimum. I work with no more than 3 partnership clients at a time.
Book a free callPeople operations is built in.
Hiring your first few people is often when things get messy. Roles blur, questions multiply, and onboarding happens on the fly. I’ve spent much of my career in people operations, so hiring plans, role clarity, and onboarding are part of both the Roadmap and the Partnership whenever you need them.
A few things worth knowing.
Where should I start?
With the Ops Roadmap. It gives us both a clear picture before you commit to anything ongoing. Not sure you’re ready? Take the free diagnostic or book a 20-minute call.
How much does it cost?
Every engagement is a flat fee, so you’ll never be surprised by an hourly bill. Pricing is tailored to your business, and once I understand what you need, I’ll recommend the right fit and give you a clear quote.
How much of my time will this take?
Less than you might think. Most engagements need a short questionnaire and one or two focused sessions from you, with clear updates in between. The goal is to give you time back, not take more of it.
Do you work remotely?
Yes. I work with clients anywhere over Zoom, and in person in Madison and the greater Jackson area.
Is there a long-term contract?
The Roadmap and Planning Intensive are one-time engagements. The Partnership has a 3-month minimum, then continues month to month.
What if I need hands-on help carrying out the plan?
I’ll help you decide who should own each piece, whether that’s someone on your team, a new hire, or a specialist, and make sure they have what they need to succeed.
What types of businesses do you work with?
Mostly owner-led service businesses with small teams: professional services, health and wellness practices, home services, creative studios, and similar businesses that have grown faster than their systems.