Operations partner for small business owners · Madison, MS + remote

Your business has grown. Your systems haven’t. Let’s fix that, together.

I’m an experienced operations partner for owner-led businesses. Together, we’ll figure out what’s slowing you down, decide what to fix first, and build a plan your team can actually follow.

Book a free 20-minute call Take the 2-minute diagnostic

20+ years leading operations, people, and planning for growing organizations.

Sound familiar?

If you’ve been here, you’re in the right place.

You said you’d send that proposal three days ago. It’s still sitting in your drafts.
You hired your 4th and 5th employees this year. Now everyone’s asking you the same questions, one at a time.
You’ve said “we’re launching next month” three months in a row.
You know something needs to change, but you’re too close to the business to see where to start.

You don’t need another pair of hands. You need someone who can step back, see the whole picture, and help you decide what comes next. That’s what I do.

How I can help

Three ways to work together.

Start here

The Ops Roadmap

A clear, prioritized plan for your business: what to fix, in what order, and who should own each piece.

See how it works →

Plan the year ahead

The Planning Intensive

One focused half-day session that turns scattered goals into a 90-day plan you’ll actually use.

Learn more →

Ongoing support

The Ops Partnership

An experienced partner in your corner every month, with strategy calls, clear priorities, and steady accountability.

Learn more →

How it works

Simple, focused, and built around your schedule.

Book a free call.Twenty minutes to talk through what’s going on. No pressure, no pitch deck.
Get your roadmap.I’ll learn how your business really runs and give you a clear plan for what to fix first.
Choose your next step.Run with the plan yourself, hand it to your team, or keep me on as your ops partner.

Who’s behind Done & Co.

One experienced partner. Never a junior associate.

Done & Co. is a one-person practice, so you work directly with me from start to finish.

I’ve spent more than 20 years leading operations, people programs, and strategic planning for growing organizations, from large companies to mission-driven nonprofits. I started Done & Co. after watching too many good businesses stall. It wasn’t a lack of vision. It was that nobody had the time to step back and build the plan.

That’s the part I love: helping owners see clearly, choose wisely, and move forward with confidence.

What you can expect: clear thinking, honest recommendations, and steady follow-through. Every session ends with decisions made and next steps owned, so progress keeps moving between our conversations.

Free diagnostic

Not sure where to start?

Take the 2-minute diagnostic and see where your time is really going. No typing, no sales call required.

Take the diagnostic

Let’s get something done.

The project you’ve been meaning to finish.
The process you’ve been meaning to fix.
The plan you’ve been meaning to make.

Let’s stop waiting for the perfect time.

Book a free call

Let’s talk about what’s on your plate.

Tell me a little about your business and a few times that work for you. I’ll reply within one business day to set up a relaxed, 20-minute conversation.